πŸ”’ Official Privacy Policy

Privacy Policy FMC99 β€” Malaysia Member Data Protection

Fmc99 fully respects your privacy. This policy transparently explains how we collect, use, store, and protect your personal data as a member of our platform.

Last Updated: January 2026

How fmc99 Works Protecting Your Data

Six core pillars that ensure the privacy and personal data security of every fmc99 member is upheld at all times.

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256-bit SSL Encryption

All data transmitted between your device and fmc99 servers is protected by 256-bit SSL encryption β€” the same standard used by leading banking institutions worldwide.

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No Third-Party Data Sales

Fmc99 never sells, rents, or trades members' personal data to any third party for marketing or commercial purposes. Your data belongs to you alone.

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Strict & Secure KYC

Our identity verification process (KYC) is designed to protect members from identity fraud. All submitted documents are stored in a fully encrypted and secured environment.

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Member Data Controls

You have the full right to access, correct, or request deletion of your personal data at any time. The process is straightforward and can be done directly through our support team.

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Transparent Cookies

Fmc99 uses cookies solely to improve the user experience and for internal analytics. You can manage your cookie settings in your browser at any time without affecting the platform's core functions.

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Global Standards Compliance

Fmc99's privacy policy is framed in accordance with internationally recognised data protection standards. We ensure our data handling practices are continuously updated to meet the latest requirements.

This Privacy Policy explains how fmc99 ("we", "the platform") collects, uses, stores, and protects your personal information when you use our website, mobile app, or any of our services. By using the fmc99 platform, you agree to the practices described in this policy.

1 Introduction

Welcome to fmc99, an online entertainment platform built specifically to serve members in Malaysia. We understand that privacy is a fundamental right, and we take this responsibility seriously across every aspect of our platform's operations.

This Privacy Policy applies to all users who register an account, visit the website fmc99.pro, use the fmc99 mobile app, or interact with any of our services β€” whether online or through customer support channels. It also applies to information we collect automatically when you browse our platform.

We are committed to handling your personal data with full integrity, transparency, and in accordance with the highest international data protection standards. If you have any questions about how we manage your data, the fmc99 support team is available to assist you at any time.

2 Data We Collect

Fmc99 collects various categories of information to enable us to provide you with a secure, efficient, and personalised service. Below is a summary of the types of data we collect:

Data Category Example Information Purpose of Collection
Personal Identity Full name, date of birth, identification card number KYC verification, legal compliance
Contact Information Phone number, email address Account communications, security notifications
Financial Data Bank account number, e-wallet, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Security, fraud prevention
Usage Data Games played, session duration, login dates Platform improvement, responsible gaming
Cookie Data Session cookies, preference cookies, device identifiers User experience, internal analytics

We only collect data that is strictly necessary for the stated purposes. fmc99 does not collect sensitive information such as medical data, political views, or religious beliefs without your explicit consent, unless required by law.

3 How We Use Your Data

The personal data we collect is used for specific and legitimate purposes. fmc99 does not use your data for unrelated purposes without prior notice. The following are the primary purposes for data use:

  • Account Management: Creating and managing your account, processing registrations, and verifying identity through a secure KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorized access, and any suspicious activity on your account.
  • Service Communications: Sending important notifications related to your account, security updates, transaction confirmations, and promotional information (if you have opted in to receive them).
  • Platform Improvement: Analyzing usage patterns to improve the design, performance, and overall experience of the fmc99 platform.
  • Responsible Gaming: Monitoring play habits to identify potential problem gambling and offering appropriate support tools to members who need them.
  • Legal Compliance: Fulfilling legal obligations, complying with regulatory directives, and cooperating with lawful authorities when required.

4 Data Sharing & Disclosure

Fmc99 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where we may need to share your data with certain parties:

  • Payment Processors: Transaction information that must be shared with approved payment service providers such as DuitNow, FPX, Touch 'n Go, GrabPay, and Boost to facilitate deposit and withdrawal processing.
  • KYC Providers: Identity information required for verification through approved third-party KYC service providers, who are subject to strict confidentiality agreements.
  • Legal Requirements: We may disclose data to competent authorities, courts, or regulatory bodies when lawfully required under applicable Malaysian or international law.
  • Analytics Services: Aggregated and anonymised data that cannot be used to identify individuals may be shared with analytics tool providers for platform improvement purposes.

All third parties that receive fmc99 member data are bound by strict data protection agreements and may only use that information for agreed purposes.

5 Data Storage & Security

Your data security is fmc99's top priority. We implement multiple layers of technical and organizational safeguards to ensure your personal data remains protected at all times:

  • Data-at-Rest Encryption: All sensitive data stored in our databases is protected by AES-256 encryption, which cannot be broken without the correct encryption key.
  • Data-in-Transit Encryption: Every communication between your device and fmc99 servers is secured with TLS 1.3 protocol backed by a valid 256-bit SSL certificate.
  • Internal Access Controls: Only authorized fmc99 staff with a legitimate need-to-know basis may access member personal data. All access is monitored and audited on a regular basis.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats or intrusion attempts immediately.
  • Secure Data Backup: Your data is regularly backed up to secure, separate locations to ensure service continuity.

Data Retention Period: fmc99 retains members' personal data for as long as the account remains active and for the legally required period following account closure β€” typically between 5 to 7 years in accordance with financial compliance and anti-money laundering (AML) requirements. After this period, data will be securely deleted.

6 Cookies & Tracking Technologies

Fmc99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser that help us recognise you on subsequent visits.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform usability.
  • Preference Cookies: Saving your preferences such as language, display theme, and game selections to streamline your experience on future visits.
  • Analytics Cookies: Helping us understand how members use our platform β€” most visited pages, session duration, and navigation patterns β€” for internal improvement purposes.
  • Security Cookies: Used to detect suspicious activity, protect against CSRF attacks, and ensure every login session is legitimate.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect specific functions within the fmc99 platform.

7 Your Privacy Rights

As a fmc99 member, you have the following rights regarding your personal data. We fully respect and support the exercise of these rights:

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Right of Access

You may request a copy of all personal data we hold about you. We will provide this information within 30 days of the request date.

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Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request an immediate correction at no charge.

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Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements such as financial transaction records.

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Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned immediately.

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Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform of your choice.

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Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.

To exercise any of the above rights, please contact the fmc99 support team via in-platform live chat. We will process your request within a reasonable timeframe and provide a written response.

8 Children's Data

Fmc99 is an entertainment platform intended exclusively for individuals aged 18 years and above. We do not intentionally collect, process, or store any personal data relating to minors.

If you are a parent or guardian who believes your underage child has provided personal information to fmc99 without your knowledge, please contact us immediately. We will take prompt action to delete the information and close the account without delay.

Fmc99 employs an age verification process during registration and KYC checks to ensure all members meet the minimum age requirement. Any account found to belong to a minor will be terminated immediately.

9 Third-Party Links & Services

The fmc99 platform may contain links or integrations to third-party services such as game providers, payment processors, and customer support tools. Please note that each of these third-party services has its own privacy policy, separate from fmc99.

Fmc99 is not responsible for the privacy practices or content of any third-party services that operate independently from our platform. We encourage you to read the privacy policy of any third-party provider before sharing your personal information with them.

However, all third-party providers we choose to work with have undergone a thorough security evaluation process and are bound by data protection agreements before they are permitted to access any fmc99 member data.

10 Amendments to the Privacy Policy

Fmc99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. Each new version will be published on this page with a clear update date.

For material amendments β€” changes that significantly affect how we handle your data β€” we will provide advance notice via your registered email or in-platform notification at least 14 days before the changes take effect.

Your continued use of the fmc99 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how fmc99 handles your personal data, please reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the fmc99 platform.
  • Support Email: [email protected] (replied within 1 to 2 business days).

Our privacy team will respond accurately, clearly, and helpfully in the shortest time possible. We take every privacy inquiry and complaint seriously and are committed to resolving them fairly and transparently.

This Privacy Policy is part of fmc99's overarching commitment to member trust and security. Together with Terms and Conditions and page Responsible Gaming, this document forms the complete framework governing the relationship between FMC99 and every member of our platform.


This Privacy Policy is effective from January 2026 and supersedes all previous versions.

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Your Data Is Safe. Join fmc99 Today

Play with peace of mind, knowing your privacy and data security are fully protected by fmc99 β€” the trusted online entertainment platform of choice for Malaysians.

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